Important Update for Cardiff Supporters
In light of recent weather warnings from the Met Office and recommendations from Cardiff Council and South Wales Police, the upcoming match has been officially postponed to ensure the safety of all fans. The new date for this fixture will be announced soon.
Tickets purchased for the original match will remain valid for the rescheduled event, providing reassurance to fans who planned to attend. This means that season ticket holders can also rest easy, as their tickets will be accepted for the rearranged fixture.
For those who bought a ticket but cannot attend on the new date, it is advised to hold off on seeking a refund until the new date is confirmed. If a refund is necessary after that point, fans are encouraged to reach out directly to the Cardiff City ticketing team via email or phone, providing proof of purchase to expedite the process.
It’s crucial to note that all refund requests must be completed before the kick-off of the newly scheduled match. Additionally, Cardiff City’s Ticket Office and SuperStore will not operate on Saturday, 7th December, so fans should plan accordingly.
Stay tuned for updates regarding the new match date and further instructions for ticket processing. Safety first, always!
Cardiff Match Postponed: Essential Information for Fans
In response to significant weather warnings issued by the Met Office along with advisories from Cardiff Council and South Wales Police, the upcoming Cardiff match has been postponed. This decision prioritizes fan safety as severe weather conditions are expected.
New Match Date
The new date for the postponed match will be announced shortly. Fans are encouraged to remain updated through the official Cardiff City website or social media channels for the latest information.
Ticket Validity
Tickets purchased for the original match will remain valid for the rescheduled game. This policy ensures that both season ticket holders and those with individual tickets can attend the rearranged fixture without need for additional purchases.
Refunds for Unattending Fans
If fans cannot make it to the rescheduled event, they are advised to wait for the announcement of the new match date before seeking a refund. Should a refund be necessary, fans can contact the ticketing team via email or phone. It’s essential to keep proof of purchase handy to facilitate a quicker resolution.
Important Deadlines
Refund requests must be submitted prior to the kick-off of the newly scheduled match. This is a crucial point that fans should bear in mind.
Retail Services Unavailable
Please note that Cardiff City’s Ticket Office and SuperStore will be closed on Saturday, 7th December. Fans planning to visit should make alternative arrangements.
Staying Informed
For ongoing updates and the latest news, fans should check the official Cardiff City site. Keeping connected through official channels will ensure that supporters don’t miss any critical information regarding the match and ticketing procedures.
For more details, visit the official Cardiff City FC website.
In summary, while the postponement is an inconvenience, the safety of fans remains the top priority. With patience and effective communication, supporters will be able to enjoy the match on the rescheduled date.
